HNM Cooling & Heating, (“Company,” “we,” “us,” or” our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website(“Site”), use our services, or interact with us in any manner. By using our services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
From time to time, we may collect information about you from other sources, including:
We use this information to supplement the data we collect directly or automatically to improve our services, analytics, advertising, and provide you with more relevant experiences. When you interact with us on social media (e.g., LinkedIn, Meta), including liking or following our pages, tagging us, or sharing our content, we may collect your username and any comments or content relevant to our engagement with you. Customers can text HELP for support or more information and STOP to unsubscribe at any time, with no further messages being sent.
We use the information we collect in various ways, including to:
We do not sell or otherwise disclose personal or mobile information without prior authorization. We may share information provided by our website visitors and those who opt-in via messaging and mobile with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you:
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Statement.
We work with trusted partners who help us operate, provide, improve, understand, customize, support, and market our services. These partners include:
Our partners are contractually obligated to protect your data and use it only for the purposes specified by HNM Cooling & Heating,
HNM Cooling & Heating,follows standard procedures for using log files. These log files track visitors when they visit our website, as part of hosting services’ analytics and third-party analytics providers, such as Google Analytics. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is for analyzing trends, administering the site, tracking user movement on the website, and gathering demographic information.
Like many other websites, HNM Cooling & Heating,uses cookies. Cookies are used to store information including visitor preferences and the pages accessed or visited. This information helps optimize user experience by customizing web page content based on browser type and other information. Users can choose to disable cookies through their individual browser settings. More information about cookie management can be found in the respective web browsers’ websites.
Some advertisers on our site may use cookies and web beacons. Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or web beacons in their respective advertisements. These technologies measure the effectiveness of advertising campaigns and/or personalize advertising content seen on websites.
HNM Cooling & Heating, has no access to or control over cookies used by third-party advertisers. We recommend consulting the respective privacy policies of third-party ad servers for more details. Below are some advertising and analytics partners we may work with:
HNM Cooling & Heating, will be collecting opt-in consent both verbally and through online interactions.
Customers may opt in to receive messages:
When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers will be informed at the time of opt-in that:
By submitting our contact form or checking an opt-in box on our website, customers consent to receive text messages from HNM Cooling & Heating, at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help.
We value your privacy and are committed to protecting your information. Consistent with the information provided in the “How We Use Your Information” section of this Privacy Policy, we do not share, sell, rent, or otherwise disclose your opt-in messaging or mobile information to third parties for their marketing purposes. Your consent to receive communications from us is strictly limited to HNM Cooling & Heating, and we will only use this information as described in the “How We Use Your Information” section. Additionally, as outlined in the “Terms and Conditions” section, you can withdraw your consent to receive communications at any time by following the opt-out instructions provided in our messages.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services constitutes acceptance of the updated policy.
You have the right to access, update, or delete your personal information. If you would like to review the data we have collected, you may do so by:
We will respond to requests within the time frame required by applicable laws. Please note that identity verification may be required to process these requests.
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
This statement was created on 16 June 2021. Last updated on 6 February 2026.
